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Your pickverse Banking: Deposits, Withdrawals and Verification

Your pickverse account runs on DANA, OVO and GoPay — Indonesia's three most-used e-wallets — so funding your balance and requesting a payout both stay within apps you already have on your phone.

DANA depositsOVO transfersGoPay paymentssecure verificationwithdrawals to your wallet
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pickverse Your pickverse Banking: Deposits, Withdrawals and Verification
LOCAL PAYMENT METHODS

Wallets We Accept for Indonesia

Your deposit and withdrawal options are drawn from Indonesia's most-used e-wallet rails. Each one connects directly to your pickverse balance — no third-party redirects, no extra steps. Availability depends on local law and eligible regions.

DANA Deposit and withdraw directly through your DANA app — confirm with your DANA PIN and the transfer moves to your balance.
OVO Use your OVO wallet balance to fund your account or receive payouts; the same OVO account handles both directions.
GoPay GoPay works inside the Gojek app — link it to your pickverse account for quick deposits and withdrawals.
pickverse Account Verification on pickverse

Account Verification on pickverse

Verification is how we protect your balance from unauthorised access — not a hurdle, but a security step that works in your favour. You will need a government-issued photo ID and a selfie taken at the time of submission; some accounts may also be asked for proof of the e-wallet registered on the account. Upload the documents through the verification section in

your account settings and our team reviews them. Once approved, higher withdrawal amounts and faster processing become available to your account. If any document comes back as unclear or mismatched, you will receive a message explaining exactly what to resubmit. Keeping your registered name consistent across your ID and your DANA, OVO or GoPay account avoids the most common resubmission reason.

  • Prepare your documents — Have a valid government-issued photo ID and a clear selfie ready before you start the upload.
  • Upload via account settings — Go to the verification section inside your account, follow the prompts, and attach the required files.
  • Wait for the review — Our team checks submissions and notifies you by account message once the review is complete.
  • Resubmit if needed — If a document is unclear or the name does not match your e-wallet, the rejection message tells you exactly what to fix.
pickverse Putting Money Into Your pickverse Account

Putting Money Into Your pickverse Account

Open the deposit counter from any page inside your account — it sits in the top menu whether you are on a phone in Jakarta or on desktop. Select DANA, OVO or GoPay, enter the amount you want to add, then confirm the transfer inside your e-wallet app using your PIN or biometric. The sum appears on your pickverse balance once the

e-wallet confirms the transaction. We do not hold deposits in a queue; the credit moves as soon as the payment rail reports success. If you see a pending status that does not clear within a short window, the transaction history tab shows the reference number you can use when you contact support.

  • Open the deposit counter — Log in and tap the banking icon in the top menu to reach the deposit screen.
  • Choose your e-wallet — Select DANA, OVO or GoPay — whichever app you have active on your device.
  • Enter the amount and confirm — Type the deposit amount, review the details, then approve the transfer inside your e-wallet app.
  • Balance updates automatically — Your pickverse balance reflects the deposit as soon as the e-wallet confirms the transaction.
pickverse Sending Winnings Back to Your Wallet

Sending Winnings Back to Your Wallet

When you want to move your balance back to your e-wallet, head to the withdrawal section inside your account. Choose the wallet you want to receive the funds — DANA, OVO or GoPay — and make sure it matches the wallet registered on your pickverse account. Enter the withdrawal amount, then complete the identity check if your account has not been verified

yet. We process the request and send it to the payment rail; from there the timeline is in the hands of the e-wallet network. Players in Surabaya and Jakarta use the same flow — the process is identical regardless of city. If a payout sits in pending status longer than expected, reach out to our support team with your withdrawal reference and

we will look into it.

  • Go to the withdrawal screen — Find the withdrawal option in your account banking menu and open it.
  • Select your payout wallet — Pick DANA, OVO or GoPay — it must match the wallet you registered when you verified your account.
  • Enter the amount and submit — Input how much you want to withdraw, review the details, then submit the request.
  • Track the payout status — Watch the transaction status in your account history; contact support with your reference number if it stays pending.

Common Questions About pickverse Banking

If you have a question about your deposits, withdrawals or verification status, the answers below cover the scenarios we hear about most often. For anything not covered here, contact our support team directly from within your account.

DANA, OVO and GoPay are the supported options for Indonesia. Select your preferred wallet on the deposit screen and complete the transfer inside your wallet app.

Your pickverse balance updates as soon as the e-wallet confirms the transaction. Check the transaction history tab if the balance does not change within a few minutes.

Processing moves through the e-wallet network after we send the request. If it stays pending longer than expected, contact support with your withdrawal reference number and we will investigate.

Yes — for security, your payout wallet must match the e-wallet registered on your verified pickverse account. Mismatched requests are held for a manual check.

A government-issued photo ID and a current selfie are required. Some accounts may also need proof of the e-wallet linked to the account — the verification screen will tell you.

Basic deposits are available before full verification, but higher withdrawal amounts require a completed verification. We recommend finishing the process early to avoid delays later.
Reference

Pickverse Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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